Data Protection Policy

wiebd's Privacy Policy

Your personal information is completely safe with us. This policy clearly explains how wiebd collects, uses, and protects your data.

Our Commitment to Data Protection

Last Updated: January 2026

Section 1

Introduction

wiebd ("we", "us", or "the platform") is a trusted online entertainment and betting platform in Bangladesh. When you register, log in, or use any of our services on wiebd, you voluntarily share certain information with us. This Privacy Policy explains how that information is collected, for what purposes it is used, with whom and under what circumstances it may be shared, and what your rights are.

If you have any questions after reading our privacy policy, please contact our support team. This policy applies only to the wiebd website and its related services.

Section 2

Who This Policy Applies To

This privacy policy applies to all registered members and guest users of the wiebd platform. Whether you browse our site, open an account, make a deposit, withdraw funds, or contact us via live chat — this policy applies in every case. This platform is operated for users aged 21 and above only.

What Information We Collect

Section 3

Information Provided Directly by You

When you register on wiebd or fill out a form, we may collect the following information:

Full name and date of birth (for age verification)
Email address and mobile number
Username and password (stored in encrypted form)
National ID number or other identity document number (for required verification)
Payment information: bKash number, Nagad number, Rocket number, or bank account details
Mailing address

Section 4

Automatically Collected Information

When you use our platform, certain technical information is collected automatically, including:

IP address and device type
Browser and operating system information
Cookies and log file data
Site browsing patterns and page view information
Transaction history and gaming activity records
Login time, session duration, and logout time

This information is primarily used to ensure platform security, prevent fraud, and improve your experience.

Section 5

Cookies Policy

wiebd uses cookies. Cookies are small data files stored in your browser. They help maintain your login session, provide a personalized experience, and analyze traffic. You can disable cookies from your browser settings if you wish, though some features of the platform may not work properly as a result.

Essential Cookies: Required for login sessions and security.
Functional Cookies: Remember your preferences.
Analytics Cookies: Monitor site performance.

Use and Purpose of Information

Section 6

Purposes for Using Your Information

wiebd uses your personal information for the following purposes:

To register and manage your account
To process deposit and withdrawal transactions (bKash, Nagad, Rocket, bank transfer)
To verify identity and prevent fraud
To enforce responsible gaming guidelines
To provide customer service and support
To maintain the security and technical standards of the platform
To notify you about bonuses, promotions, and rewards (if you have given consent)
To comply with legal and regulatory obligations

Section 7

Marketing and Communications

If you have consented to receive marketing messages, wiebd may notify you about new promotions, bonus offers, and platform updates via email or other channels. You can request to stop receiving these messages at any time — simply contact the support team or use the "unsubscribe" link in the email.

Information Sharing and Disclosure

Section 8

Sharing Information with Third Parties

wiebd does not sell your personal information to any third party. However, information may be shared with the following parties in specific circumstances:

Payment Processors: Information required to complete transactions with bKash, Nagad, Rocket, and banking institutions.
Identity Verification Services: With trusted verification partners to confirm account legitimacy.
Technology Service Providers: For hosting, cloud storage, and cybersecurity services.
Legal Authorities: In the event of a court order or legal obligation.

Specific confidentiality provisions are included in agreements with these partners, so they cannot use your information for any other purpose.

Section 9

Legal Disclosure

wiebd may be required to disclose your information in the following cases:

In response to a valid court order or demand from an investigating authority
To comply with anti-money laundering (AML) and counter-terrorism financing laws
To assist in the investigation of fraud, deception, or other criminal activity
To protect the rights and assets of wiebd or other users

Data Security Measures

Section 10

Security Technology

wiebd uses industry-standard technology to keep your information secure. Our security infrastructure includes:

SSL Encryption — all data transmissions are encrypted
Password hashing and salting technology
Two-Factor Authentication option
Firewall and intrusion detection systems
Regular security audits and vulnerability testing
Restricted access controls — only authorized staff can view sensitive data

However, no system on the internet can guarantee absolute security. If you become aware of any security incident, please inform us immediately.

Section 11

Data Retention Period

wiebd retains your information only for as long as necessary or legally required. Generally:

Active account data: for the duration the account remains active
Transaction records: for a minimum of five years (in accordance with financial regulations)
After account closure: for as long as needed to meet regulatory requirements
Log and analytics data: generally deleted after 12 months

Your Rights and Controls

Section 12

Your Rights Regarding Your Information

As a registered member of wiebd, you have the following rights:

Right of Access: The right to know what information we hold about you.
Right to Rectification: The right to request correction of inaccurate or incomplete information.
Right to Erasure: The right to request deletion of your data in certain circumstances (except where legally required to retain it).
Right to Restrict Processing: The right to object to the use of your information for specific purposes.
Data Portability: The right to request a copy of your own data.
Withdrawal of Consent: The right to withdraw consent for marketing communications or optional data processing at any time.

To exercise these rights, please contact our support team. We will process your request within a reasonable timeframe.

Section 13

Your Role in Account Security

You also have some responsibility in keeping your account secure. We ask that you:

Use a strong, unique password and change it regularly.
Do not share your login details with anyone.
Be cautious when using public Wi-Fi.
Notify us immediately if you notice any suspicious activity on your account.
Always log out after logging in, especially on shared devices.

Age Verification and Protection Provisions

Section 14

Protection of Minors

wiebd strictly ensures that this platform is for users aged 21 and above only. We do not collect any personal information from minors. Age is verified at the time of registration, and accounts are reviewed in cases of suspicion. If we become aware that information from a minor has entered our system, it is deleted immediately and the account is closed.

Section 15

Responsible Gaming and Data Protection

wiebd is committed to ensuring responsible gaming. For this purpose, we may analyze your gaming activity data — such as betting patterns and deposit and withdrawal rates — to identify risky behavior and provide support. This analysis is done solely for your wellbeing and not for any marketing purpose.

To learn more about responsible gaming, visit our Responsible Gaming page.

Policy Changes and Contact

Section 16

Policy Updates

wiebd may update this Privacy Policy from time to time. For any significant changes, we will notify registered users by email and the date of the update on this page will be revised. Continued use of the platform after changes have been made will be considered as your agreement to the new policy. Therefore, it is recommended that you review this page regularly.

Section 17

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us in the following ways:

Email: [email protected]

Live Chat: Support available in Bengali 24/7

We provide services according to Bangladesh Standard Time (BST, UTC+6). Email responses are generally given within 24 hours.